Privacy Policy

Last Updated: June 17, 2025

Your Privacy Matters: This Privacy Policy explains how EasyFinance Tamil Nadu collects, uses, and protects your personal information when you use our loan facilitation services.

1. Information We Collect

1.1 Personal Information

  • Full name, date of birth, and contact details
  • Address and residence proof
  • Employment and income information
  • Identity documents (Aadhaar, PAN, etc.)
  • Bank account details and financial information
  • Credit history and credit score

1.2 Technical Information

  • IP address and device information
  • Browser type and version
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

1.3 Communication Records

  • Phone calls and SMS communications
  • Email correspondence
  • Chat logs and support interactions
  • Feedback and survey responses

2. How We Use Your Information

2.1 Primary Purposes

  • Processing your loan application
  • Connecting you with suitable lending partners
  • Verifying your identity and eligibility
  • Conducting credit assessments
  • Facilitating communication with lenders

2.2 Secondary Purposes

  • Improving our services and user experience
  • Sending relevant loan offers and updates
  • Conducting market research and analysis
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security

3. Information Sharing

Limited Sharing: We only share your information with verified lending partners and authorized service providers. We never sell your personal data to third parties.

3.1 Authorized Sharing

  • Lending Partners: RBI-registered NBFCs and banks for loan processing
  • Credit Bureaus: For credit score verification and reporting
  • Service Providers: Technology partners, verification agencies
  • Legal Authorities: When required by law or regulation

3.2 Data Protection Measures

  • All partners sign data protection agreements
  • Information is shared on a need-to-know basis
  • Regular audits of data handling practices
  • Secure transmission protocols are used

4. Data Security

4.1 Security Measures

  • 256-bit SSL encryption for data transmission
  • Secure servers with regular security updates
  • Access controls and authentication systems
  • Regular security audits and vulnerability assessments
  • Employee training on data protection

4.2 Data Storage

  • Data stored in secure, India-based servers
  • Regular backups with encryption
  • Limited access on need-to-know basis
  • Compliance with Indian data protection laws

5. Your Rights

5.1 Access and Control

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Deletion: Request deletion of your data (subject to legal requirements)
  • Right to Portability: Transfer your data to another service

5.2 Communication Preferences

  • Opt-out of marketing communications
  • Choose preferred communication channels
  • Update contact preferences anytime
  • Unsubscribe from promotional emails

5.3 How to Exercise Your Rights

Contact our Data Protection Officer at:
Email: support@easyfinanceloan.online
We will respond to your requests within 30 days.

Your Consent: By using our services, you consent to the collection and use of your information as described in this Privacy Policy. You can withdraw consent at any time by contacting us.